Terms of Use

7.1 Platform Use Agreement & Binding Scope

These Terms of Use are official normative terms formulated by Sam Edelman for all users browsing, accessing and using the official e-commerce platform website and all platform services, which are binding on all platform users. All behaviors of users accessing the platform website, registering platform accounts, browsing platform content, using platform shopping functions and enjoying platform service functions shall be deemed to be voluntary acceptance of all the terms of these Terms of Use. Users must abide by these terms and all platform official rules in the process of using the platform.
The purpose of these terms is to standardize the user’s use behavior of the platform, protect the normal operation order of the platform website, protect the intellectual property rights of the platform brand and products, and safeguard the legitimate rights and interests of both the platform and users. The platform reserves the right to revise, update and optimize these Terms of Use according to website operation, service upgrading and industry norm changes. The updated terms will be released on the official website uniformly, and will take effect automatically after release, and continued use of the platform by users will be deemed as recognition of the updated terms.

7.2 Platform Account Registration & Use Rules

Users can complete free account registration on the Sam Edelman official website through valid email address and mobile phone number. The account registration information filled in by users must be true, accurate and complete, and shall not use false, forged or others’ information to register platform accounts. Each user can only register and use one legitimate personal account, and shall not register multiple accounts maliciously to brush orders, arbitrage and disrupt platform operation.
Users have the independent right to use their registered platform accounts, and shall be fully responsible for all browsing, shopping, transaction and interactive behaviors under the accounts. Users shall properly keep account login passwords and verification information, and shall not disclose, lend, rent, transfer or sell platform accounts to third parties without authorization. If the user’s account is stolen or abnormally used, the user shall timely contact the platform customer service to report and freeze the account, and the platform will assist the user in safeguarding rights within the scope of authority.

7.3 Website Content Browsing & Use Specifications

All contents of the Sam Edelman official website, including brand texts, product pictures, product introduction descriptions, website design styles, graphic materials and video contents, are all protected by intellectual property rights. Users can only browse, view and query the website content for personal shopping and reference purposes, and shall not carry out unauthorized copying, downloading, reprinting, editing, spreading and commercial use of the website content.
Users shall not use technical means to crawl, capture, screen scrape and steal platform website data, product information and user resources. Users shall not add malicious links, plug-ins and external programs to the platform website, and shall not use illegal technical means to interfere with the normal operation of the platform website. All behaviors that damage the platform’s network environment and intellectual property rights are prohibited, and the platform has the right to pursue the legal liability of violators.

7.4 Platform Service Use Restrictions

Users shall use the platform’s shopping services, after-sales services, customer service consultation services and other functional services in accordance with official rules, and shall not abuse platform service resources to carry out illegal or improper behaviors. Users shall not use the platform to publish illegal, false, abusive, pornographic and violent information, and shall not carry out malicious comments, malicious complaints, malicious returns and other behaviors that disrupt the platform’s service order.
Users shall not use the platform’s free shipping, preferential activities, after-sales guarantee and other preferential services for commercial arbitrage, illegal profit-making and malicious wool-gathering behaviors. For users who violate the platform service rules and use platform services improperly, the platform has the right to take service restriction, account warning, account freezing and account banning measures according to the severity of the violation, and reserve the right to pursue relevant legal responsibilities.

7.5 Intellectual Property Protection Provisions

All trademarks, brand logos, text trademarks, graphic designs, product designs and website layouts displayed on the Sam Edelman official website are all legally registered intellectual property rights of the platform, protected by international intellectual property laws and industry norms. Without the written official authorization of the platform, no individual or institution shall use, copy, imitate, reprint, spread and commercialize the platform’s intellectual property contents in any form.
All product pictures, introduction texts, detail parameters and display materials on the platform are independently designed, shot and edited by the platform, and enjoy exclusive intellectual property rights. Any unauthorized piracy, plagiarism and secondary editing and use behaviors will constitute intellectual property infringement. The platform will actively monitor the network infringement behaviors, and will firmly pursue the legal liability and economic compensation liability of all infringers.

7.6 User Liability & Platform Exemption Clauses

Users shall bear full legal responsibility and economic liability for all illegal, irregular and improper behaviors using the platform account and platform services. If the user’s improper use behavior causes losses to the platform’s brand reputation, network operation and economic benefits, the platform has the right to require the user to bear corresponding compensation liabilities.
The platform will provide stable network services and shopping functions for users, but due to objective uncontrollable factors such as network failure, system maintenance, natural disasters and policy changes, the temporary suspension of platform services and abnormal website access caused by this are not within the platform’s liability scope. The platform will try its best to carry out system maintenance and fault repair to ensure the long-term stable operation of the website, but does not promise that the platform service will be completely uninterrupted and error-free.